Interviewing Today's Workforce®
Full-Day Summary
Interviewing Today's Workforce® provides competency-based behavioral interviewing techniques along with an understanding of diversity in the following seven modules.
1. Today's Challenges
Understand the impact of today's changing workforce while shifting from traditional interviewing to inclusive interviewing. Review all the dimensions of diversity, assess how these differences affect your own cultural filter and recognize the impact of assumptions and stereotypes.
2. Interviewing Concepts
Identify behavioral competencies, and learn to conduct selection interviews using behavioral competency interviewing.
3. Strategy for Diversity
Learn how to expand your own cultural comfort zone, and to recognize how the defining characteristics of high and low-context cultures can influence the interview process. Develop culturally inclusive questions.
4. Defining the Job and Candidate
Use a menu of competencies to develop a specific Job/Candidate Profile that focuses on essential functions and the organizational culture of your company.
5. Interview Procedures
Relax the candidate and keep your questions legal. Practice taking notes, and listen for evidence of competencies while the instructor conducts an interview to demonstrate the interview model.
6. Interview Questions
Assess competencies in candidates using a variety of questioning techniques, and develop your own set of questions. Apply what has been learned by participating in role playing while receiving feedback. Hundreds of examples of probing questions are provided.
7. Making the Decision
Code your notes and create a candidate Balance Sheet that equips you with information to make the right hiring decision based on fit with a Job/Candidate Profile.