Articles & Resources

We provide competency-based behavioral interviewing training for interview teams including hiring managers, recruiters, and interviewers. We have been publishing articles for over 40 years to address the myriad of issues encountered in the process of hiring top talent.

How Management and Leadership Competencies Differ

Newsletter • volume 1 • number 1

Professor John Kotter of the Harvard Business School has written an excellent book - A Force for Change: How Leadership differs from Management. For certain clients, we use Professor Kotter's concepts in our Effective Interviewing!® seminar to define differences between Managers and Leaders. Here is how Kotter compares Management and Leadership:

   Management  Leadership
Creating an Agenda Planning and Budgeting Establishing Direction (Vision)
Developing a Human Network Organizing and Staffing Aligning People
Execution Controlling and Problem-Solving Motivating and Inspiring
Outcomes Produces a degree of predictability and order Produces change

Using our three Performance Factors, here is a sample of the differences our clients see between competencies sought in Managers and Leaders.

 Performance Factors  Managers  Leaders
Intellectual Analytical
Common Sense
Interpersonal Coaching Skills
Motivation Career-minded
(Wants a) Challenge