INTERVIEW EDGE • JAN 1992

Interviewing - For Better or Worse

In a recent seminar for a company's college recruiters, our client introduced our Effective Interviewing!® training by quoting research from the College Placement Council on student attitudes about interviewing.

Eighty-six percent of the students said first impressions made by company representatives played a major role in their selection of a position. Further, 90% said that they ruled out a company because of a poor impression made by one of its recruiters.

It is obvious from this research that bad interviewer behavior can be damaging to your recruiting program. In today's age of quality customer service, every contact with a prospect is critical, including those you want to recruit as employees.