Articles & Resources

We have been publishing articles for over 30 years to address the myriad of issues that interviewers encounter in the process of hiring top talent. Our library of articles is available below for your review.

42 of 286 Articles Found

  • Sep 2018

    How to Interview Sales Candidates

    Sales candidates often excel at selling themselves, but that doesn't mean they can successfully sell on behalf of your company. Competency-based behavioral interviewing is an important skill every sales manager should master to ensure they hire the right candidate.

  • Nov 2015

    The Fallacy of "Give Me an Example" Questions

    If you want to get at the truth about a candidate – any candidate – we caution you against relying on “give me an example” questions.

  • Mar 2015

    The Real Cost of Hiring Mistakes

    Some costs of a bad hire are obvious, such as the time and personnel needed to recruit, interview, coach, mentor and develop a replacement. But hidden costs, which don't show up on your profit-and-loss statement, can be far more damaging in the long run.

  • Feb 2015

    Behavioral Interviewing Reinvented

    Can a successful, but static business practice gradually lose its effectiveness? In the case of behavioral interview training, a technique that predicts-on-the-job performance far more accurately than other interview training methods, the answer is yes.

  • Jan 2015

    Competency-based Behavioral Interviewing Training

    Competency-based behavioral interviewing training is based on the idea that candidates' past and present behavior is the best predictor of how they will behave in the future.

  • Dec 2014

    Why Bizarre Interview Questions Go Viral

    Brainteaser questions have little value in predicting future performance. In the long run, they may actually discourage top candidates from accepting an offer—the opposite of their intended purpose.

  • Jan 2012

    Oddball Interview Questions: All Risk, No Reward?

    A huge surplus of talented workers and the growing recognition that standard interviewer training techniques don't work very well appears to be spurring the oddball question movement. But do these questions actually achieve what they're supposed to?

  • Apr 2011

    Evaluating Major League Talent

    Major League Baseball is currently rolling out a new technology that tracks each player's on-field performance second by second.

  • Sep 2008

    Interviewing Sarah Palin

    Job candidates and political candidates have something in common: they do not like to answer tough questions. One technique they use is to hand a tough question back to the interviewer with a new question of their own.

  • Mar 2004

    Donald Trump and the Ultimate Job Interview

    Donald Trump has seven rules of business success that he applies to his show The Apprentice. Our interviewing method is just as successful at revealing problems with prospective job candidates as Trump’s methods.

  • Aug 2002

    Defeat Deceit

    Worldcom's accounting scandals shook investor confidence and brought down once-mighty companies and individuals. Discover how to potentially avoid a similar scandal by detecting if an individual is unethical during the interview process.

  • Oct 2001

    Coaching Connie Chung

    When it comes to interviewing, we can learn from the pros - even if that only means avoiding their mistakes. Connie Chung's highly publicized TV interview with U.S. Representative Gary Condit is a case in point.

  • Mar 2001

    Does Behavioral Based Interviewing Still Work?

    Behavior-based interviewing that relies on give me an example questions is in jeopardy. A number of factors including ongoing talent shortage, increasing diversity, savvy candidates, and declining authenticity threaten the continued effectiveness of this form of interviewing.

  • Jan 1999

    Skeptical? Ask Yourself These Questions

    Suppose you're interviewing a great candidate: top school, top of the class, top references. But suddenly something is said that sets off a few alarm bells, something that seems a little over the top, even for a wunderkind. What do you do now?

  • Jul 1998

    Interview Training and the Escalation Game

    One of the most consistent trends in interview training is the ongoing need for interviewers to stay ahead of increasingly shrewd and sophisticated candidates.

  • Jul 1998

    Why Stress Interviews Don't Work

    There is absolutely no evidence that the ability to deal with a stressful interview situation is an accurate predictor of the ability to deal with job stress. In fact, the opposite may be true.

  • Apr 1998

    Plugging in Information Seekers

    We recently heard about a simple interview test one high-tech company uses to separate information seekers from assumption makers. We highly recommend it - it's fair, job related, and effective.

  • Apr 1998

    Wheel of Death

    There is no established correlation between a candidate's ability to withstand job stress and the stress of an interview.

  • Jan 1998

    When Bad Things Happen to Good Questions

    You're interviewing a candidate who has just moved here from the East Coast. It seems natural enough to ask about the move, but instead of just breaking the ice, your question unleashes a flood of personal information. What do you do?

  • Oct 1997

    Meet the Integrity Check

    The Integrity Check Interview, developed by UCLA psychiatrist Mark Goulston, is based on the idea that it requires real concentration to tell a good lie.

  • Jul 1997

    Competing With Microsoft For Talent

    It may not be the most ethical way to compete for prospective employees, but Silicon Graphics' approach is certainly creative. They use their Web site( Resource/sample questions.html) to post the standard interview questions used by their larger competitors like Microsoft and Intel, along with the appropriate answers.

  • Jan 1997

    Pushing Back on Slick Answers

    According to an article in the New York Times, job gurus advise their clients to avoid revealing anything unflattering or personal. The result? Thousands of executives now approach interviews armed with an arsenal of slick, self-serving responses.

  • Jul 1995

    The Interview: ­ Friendly or Adversarial?

    An interview should not be a cross-examination, and interviewers need to refrain from the kind of courtroom theatrics that bring witnesses to their knees.

  • Apr 1995

    More Crazy Interview Questions

    If you're asking any of the following questions, it may be time for your company to address its interviewer training needs.

  • Jan 1995

    Hire at Your Own Risk

    The financial world has recently been rocked by a series of events that underscore both the risks investors run in the marketplace and the risks management faces when making hiring decisions.

  • Oct 1994

    Hollywood Calling

    We recently received a call from a major Hollywood studio asking if we could help improve a new TV talk show host's interviewing skills. We gladly responded to the request.

  • Jan 1994

    The Continuum Question

    We've heard that college placement officers and outplacement counselors have begun to advise candidates on strategies to counter the "continuum question."

  • Jan 1994

    Start Right, End Right

    Many interviewers believe it is efficient and appropriate to start an interview by telling the candidate exactly what they are looking for. That might be a good way to buy a house, but it's not usually a good way to hire an employee.

  • Jul 1993

    Insiders' Interview Questions (Part I)

    Jim Kennedy asked Association of Executive Search Consultants (AESC) members about their favorite interview questions and wrote the results into an article for Executive Recruiter's News.

  • Jul 1993

    Keeping the Candidate Out of the Driver's Seat

    Here are two of the most commonly cited problems interviewers face and some of our solutions.

  • Jan 1993

    Success Strategy of a Presidential Interviewer

    Larry King made a mark on the world of politics when he interviewed all three major presidential candidates. What made his interviewing style so successful and so unique? It was his ability to gain the trust of the candidate.

  • Jan 1993

    Silence of the Interviewer

    Silence can be a valuable tool to an interviewer when used correctly in an interview.

  • Jan 1993

    Abandoning Responsibility in the Interview?

    Concerns about a person's honesty and judgment are important to any employer, yet questions about family and personal life are illegal in job interviews. Find out how interviewers can legally gain valuable facts that can help them avoid situations like the following unpleasant story?

  • Oct 1992

    Off-the-Wall Interview Questions

    What are Madonna and a Big Mac doing in an interview? Interview EDGE™ seminar participants continually recount off-the-wall questions that they hear in interviews.

  • Oct 1992

    Facing Intuitive Concerns

    An interview is ending, but you still have an intuitive concern about the candidate. You suspect that the candidate is holding something back, misrepresenting achievements or truly lacking a required skill. Your intuition is telling you something is wrong. What do you do?

  • Jan 1992

    "No Excuses Interviewing"

    When a CEO talks about the quality of interviewing in his company ­we listen. Business Week made this easy with a recent cover story on T.J. Rodgers, CEO of Cypress Semiconductor as "Bad Boy of Silicon Valley."

  • Oct 1991

    Pay Now or Pay Later

    Take the time now to prepare for a good interview, or go through at least 10 times the work later to manage and perhaps even terminate a wrong hire.

  • Oct 1991

    Staffing Up When Staffing Down

    Gloomy headlines across the country about staff cutbacks seem to mask a trend that partially explains why we are now so busy coaching organizations on how to improve their interviewing and selection skills.

  • Jul 1991

    How Much is 12X24?

    Participants of our Effective Interviewing!® seminar will recognize this question and the answer. They also know it shows how a candidate's mind works.

  • Jul 1991

    Pitfalls of Internal Interviews

    So what do you do when you interview a co-worker? Go back 5-10 years and ask candidates to discuss education and prior work experience up to their current job.

  • Jul 1991

    Getting Hypothetical Answers

    One participant in our seminar recently stated that he asks candidates, "How would you contribute to your area in our organization." This results in a lot of hypothetical answers.

  • Apr 1991

    So You Have An Interview Tomorrow?

    Tomorrow you have an interview and it's been months since you conducted one. Here are seven quick ideas from our seminar to get you ready.