We provide competency-based behavioral interviewing training for interview teams including hiring managers, recruiters, and interviewers.

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Oct 2018

Early Social Competencies Lead to Success

A joint project of researchers at Duke and Penn State found that kids who showed specific social competency traits in kindergarten were four times more likely to graduate college and have a full-time job by age 25.

May 2017

Increase Team Performance By 40%

If you don't think a single lazy or incompetent employee can damage an entire organization, think again. Research conducted at several major universities shows that adding just one "bad apple" to a group can drive down performance by 30 to 40 percent.

Jan 2016

Competency Interviewing Narrows Skill Gap

Some argue there are currently plenty of qualified individuals in the workforce and that employers routinely overlook top candidates and artificially create a skills gap.

38 of 275 Articles Found

Oct 2018

Early Social Competencies Lead to Success

A joint project of researchers at Duke and Penn State found that kids who showed specific social competency traits in kindergarten were four times more likely to graduate college and have a full-time job by age 25.

May 2017

Increase Team Performance By 40%

If you don't think a single lazy or incompetent employee can damage an entire organization, think again. Research conducted at several major universities shows that adding just one "bad apple" to a group can drive down performance by 30 to 40 percent.

Jan 2016

Competency Interviewing Narrows Skill Gap

Some argue there are currently plenty of qualified individuals in the workforce and that employers routinely overlook top candidates and artificially create a skills gap.

Aug 2012

CEO Competencies Needed at Yahoo

After running through six chief executives in five years, struggling web giant Yahoo hired a seventh: Google veteran Marissa Mayer. Although some pundits are betting against Mayer, we think she stands a chance of turning Yahoo around—but only if she was vetted properly.

Jan 2011

Interviewing the Real Candidate

The problem interviewers face is getting beyond the flawless facade to the real candidate. One extremely effective way of doing this is to make behavioral events the focus of the interview.

Aug 2010

Hiring at Apple for Culture Fit

The cultural or organizational fit of a candidate is a critical element in any hiring decision. Let’s look at Mark Papermaster, who left Apple just fifteen months after joining them from IBM.

Apr 2010

Organizational Culture and Candidate Fit

Despite the importance of the concept of organizational culture, many companies find it difficult to accurately define theirs. In his book, The Reengineering Alternative: A Plan for Making Your Current Culture Work, William E. Schneider, Ph.D., uses four models or types to define corporate culture.

Sep 2008

Competency Chasers

We believe in scheduling interviews so each interviewer learns as much as possible about every candidate. All interviewers elicit a wide range of competencies that reveal strengths and limitations, and they look for repeated patterns of both.

Apr 2008

Competency Madness?

We have been promoting competency-based interviewing skills for so long, we sometimes forget how new and exciting this approach is for some companies. And while we're happy that so many businesses are adopting what we believe is a superior approach to interviewing, we're also disturbed by the extremes to which some organizations have gone.

Jul 2005

Interviewing a Supreme Court Justice

We view the assessment of Judge John Roberts for the next Supreme Court position as falling into two phases - credentials and competencies.

Nov 2003

Conducting the Behavioral Event Interview (BEI)

One method of developing the competencies described by D. C. McClelland is by conducting Behavioral Event Interviews. The objective of a Behavioral Event Interview (BEI) is to get very detailed behavioral descriptions of how a person goes about doing his or her work.

May 2003

Behavioral Interviewing Lessons From a 16 Year Old

An effective interview progresses from knowing what someone did to understanding how and why he or she did it. This second level of understanding adds value to any interview and is the basic premise behind behavior-based interviewing.

Apr 1998

Taking Guesswork out of Hiring

According to a recent article in The Harvard Business Review, nearly 40% of new management hires fail within the first year. Why the high failure rate? Research suggests, in the majority of cases, the answer lies in a poor fit between new employees and their corporate cultures.

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More Resources

Manager Providing Interviewer Quick Tips

Interviewer's Quick Tips

Here are some quick tips from our interview training seminar to help you conduct a successful interview. We recommend that you complete the first three steps before the interview.

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Interviewer Making Mistakes

Can You Find the Interviewer's Ten Mistakes?

Most of us have experienced the interview from the candidate's perspective. But how often do we have an opportunity to evaluate the interviewer?

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