We provide competency-based behavioral interviewing training for interview teams including hiring managers, recruiters, and interviewers.

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Jan 2024

Interview Training for Hiring Managers

With interview training for hiring managers, your organization increases the odds that the next amazing candidate who walks through your door ends up on your team instead of working for the competition.

Jan 2023

Behavioral Interviewing Training Reinvented

Can a successful, but static business practice gradually lose its effectiveness? In the case of behavioral interview training, a technique that predicts-on-the-job performance far more accurately than other interview training methods, the answer is yes.

Jun 2022

Hiring Successful Leaders for a Hybrid World

Before interviewing candidates for today’s hybrid environment, companies need to reassess their leadership profiles to identify any new or existing competencies needed in future hires.

Feb 2022

Are Bad Interviews Costing You Good Hires?

Given that competition for talent will remain high, to make successful new hires, organizations need to ensure that interviewers do more than just assess candidate qualifications. They also need to know how to assess candidate fit and potential, create a good candidate experience, and sell to candidates.

Jul 2020

Virtual Interviews: The New Benchmark

The option of hiring virtually, rather than through typical in-person interviews, has graduated overnight from a technological convenience to the new norm. Companies that hope to succeed in a virtual setting must rapidly adopt new best practices.

Mar 2020

Overcome Unconscious Bias in Job Interviews

By having the right interview techniques in place, you can overcome unconscious bias in hiring decisions and the workplace, and build an even more successful company.

Jan 2020

How to Interview Sales Candidates

Sales candidates often excel at selling themselves, but that doesn't mean they can successfully sell on behalf of your company. Competency-based behavioral interviewing is an important skill every sales manager should master to ensure they hire the right candidate.

Jul 2019

Tech Hiring Fails Without Behavioral Assessment

Global giants like McDonald's and BMW once seemed invincible. But now, under increasing pressure to stay relevant and ward off competition in the digital age, legacy brands are looking to Silicon Valley for inspiration. As Atif Rafiq, McDonald's former chief technology officer, said in a recent interview, “We think, ‘How would Google do this? How would Amazon do this?’ ”

Jun 2019

Building Relationships with Candidates

More and more organizations are building sustainable relationships with target customers. In this talent-scarce market, we think they should also build the same kind of relationships with candidates.

Mar 2019

Improving the Flawed Interview Process

Graduate students are spending too much time learning how to take an interview but rarely learn how to conduct one. Look at the problems this presents once those students enter the workforce.

Dec 2018

Real Cost of Hiring Mistakes

Some costs of a bad hire are obvious, such as the time and personnel needed to recruit, interview, coach, mentor and develop a replacement. But hidden costs, which don't show up on your profit-and-loss statement, can be far more damaging in the long run.

Oct 2018

Early Social Competencies Lead to Success

A joint project of researchers at Duke and Penn State found that kids who showed specific social competency traits in kindergarten were four times more likely to graduate college and have a full-time job by age 25.

Sep 2018

Why Stress Interviews Don't Work

There is absolutely no evidence that the ability to deal with a stressful interview situation is an accurate predictor of the ability to deal with job stress. In fact, the opposite may be true.

Jun 2017

Google Validates Behavioral Interviewing Training

In a wide-ranging interview that appeared in The New York Times, Lazlo Bock, Google’s former Senior Vice President for People Operations, praised behavioral interviewing, panned brainteaser questions, and noted that academic accomplishments don't always translate into success.

May 2017

Increase Team Performance By 40%

If you don't think a single lazy or incompetent employee can damage an entire organization, think again. Research conducted at several major universities shows that adding just one "bad apple" to a group can drive down performance by 30 to 40 percent.

Jan 2016

Competency Interviewing Narrows Skill Gap

Some argue there are currently plenty of qualified individuals in the workforce and that employers routinely overlook top candidates and artificially create a skills gap.

May 2015

Three Questions to Keep Your Interviews Legal

Here is a quick check you can use on your favorite interview questions to make sure they are legal. There are three criteria to consider when deciding whether or not to ask a question in an interview.

Mar 2015

NCHRA:Does Behavior-based Interviewing Still Work?

Behavior-based interviewing that relies on give me an example questions is in jeopardy. A number of factors including ongoing talent shortage, increasing diversity, savvy candidates, and declining authenticity threaten the continued effectiveness of this form of interviewing.

Jan 2015

Why Bizarre Interview Questions Go Viral

Brainteaser questions have little value in predicting future performance. In the long run, they may actually discourage top candidates from accepting an offer—the opposite of their intended purpose.

Dec 2014

Training Magazine: Invented Lives

Do you ask job candidates to describe real situations they've faced and problems they've solved? Good idea. But what if the stories they'are telling are bogus?

Feb 2014

Expand Your Cultural Comfort Zone in the Interview

Have you ever been in an interview situation where you experienced discomfort with the candidate because of some difference between the two of you? We teach individuals to recognize this feeling and how to expand their cultural comfort zone in order to reduce bias in the interview.

Jan 2014

Skeptical of the Candidate? Try Three Questions

Suppose you're interviewing a great candidate: top school, top of the class, top references. But suddenly something is said that sets off a few alarm bells, something that seems a little over the top, even for a wunderkind. What do you do now?

Jan 2013

Overcoming First Impressions in an Interview

Your initial reactions to a candidate can be powerful and persuasive, but they can also be spectacularly wrong. Find out how to avoid the pitfalls of snap judgments in an interview and hire effectively.

275 of 275 Articles Found

Jul 1993

Talent...It's the Real Thing

Have you ever wondered why some highly experienced people you hired in the past simply did not work out? Sure, experience is important – ­but what's often more important is the talent to do the job.

Jul 1993

Equal Pay –­ All Talk, No Act(ion)

Thirty years after the Equal Pay Act, women's salaries still lag far behind men's. At times, the pay gap has actually widened from one year to the next.

Jul 1993

Insiders' Interview Questions (Part I)

Jim Kennedy asked Association of Executive Search Consultants (AESC) members about their favorite interview questions and wrote the results into an article for Executive Recruiter's News.

Jul 1993

The Challenges of Internal Hiring

Interview Edge has observed that in an effort to make the best use of their most valuable resources, current employees, ­ companies are shifting their hiring focus from external to internal candidates.

Jul 1993

Interviewing for Transferable Skills

As companies attempt to reengineer the way work gets done, HR professionals and managers find they must be able to evaluate transferable skills when interviewing candidates.

Jul 1993

Worker Burnout:Tick, tick, tick . . Kaboom!

The drive for better margins in a low inflation economy has forced many companies to cut staff. But as people leave, the work remains. Employees who get to keep their jobs find they have more work and fewer resources.

Apr 1993

Interviewing for Optimism

Dr. Martin Seligman's research shows that success is not necessarily achieved by the most talented individuals. Rather it is realized by talented people who are also very optimistic.

Apr 1993

Understanding Diversity in the Interview

Following President Clinton's recent meeting with Boris Yeltsin in Vancouver, a reporter released some notes from this event. According to the reporter, one of Clinton's comments to Yeltsin was, "Sometimes the Japanese tell us 'yes' when they really mean 'no.' "

Apr 1993

"Pssst Employees...Here's How to Sue Us"

California might be in the forefront of what may occur across the nation regarding sexual harassment. As of January 1993, a law in California requires every employer to teach their employees about sexual harassment.

Apr 1993

Brooks Brother's Blunder

In a recent job bias suit, Brooks Brothers was accused of discriminatory hiring practices, and in order to settle the embarrassing case out of court, had to pay some hefty fines.

Apr 1993

Men are From Mars

Men Are From Mars, Women Are From Venus is the intriguing title of a current New York Times bestseller authored by John Gray, a neighbor of ours in Marin County, California. The ideas in his book confirm many of our own experiences in relationships, and have relevance to principles we teach in our interview training module ­Reduce Unconscious Bias.

Apr 1993

Glass Walls Support Glass Ceiling

While women and people of diverse backgrounds have been pounding on the infamous glass ceiling, glass walls have been built up around them.

Apr 1993

Gambling on Gerstner

Louis Gerstner, former chairman and CEO of RJR Nabisco Holdings Corp., was chosen to take over "Big Blue." Hoping to dig out sagging stock values and failing profits, IBM board members chose Gerstner to start shoveling.

Jan 1993

Success Strategy of a Presidential Interviewer

Larry King made a mark on the world of politics when he interviewed all three major presidential candidates. What made his interviewing style so successful and so unique? It was his ability to gain the trust of the candidate.

Jan 1993

Abandoning Responsibility in the Interview?

Concerns about a person's honesty and judgment are important to any employer, yet questions about family and personal life are illegal in job interviews. Find out how interviewers can legally gain valuable facts that can help them avoid situations like the following unpleasant story?

Jan 1993

The Hiring Thaw

Previously stagnant employers may be surprised by the surge of job openings, and by the nature of today's diverse workforce.

Oct 1992

Three Factors Contribute to the Glass Ceiling

"The Glass Ceiling Initiative," a study done by the U.S. Department of Labor, found that there are three significant factors contributing to the glass ceiling in American corporations.

Oct 1992

Increasing Diversity in Hiring

Only 15 percent of net new workers will be white males. How often has that phrase been quoted since the publication of Workforce 2000?

Oct 1992

Wedding Rings Off or On?

Felice Schwartz found that married women students routinely removed their wedding rings before job interviews with on-campus male recruiters. Why? The women students believed that male recruiters used this formula: "Woman = Baby = No commitment."

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More Resources

Manager Providing Interviewer Quick Tips

Interviewer's Quick Tips

Here are some quick tips from our interview training seminar to help you conduct a successful interview. We recommend that you complete the first three steps before the interview.

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Interviewer Making Mistakes

Can You Find the Interviewer's Ten Mistakes?

Most of us have experienced the interview from the candidate's perspective. But how often do we have an opportunity to evaluate the interviewer?

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