Articles & Resources

We provide competency-based behavioral interviewing training for interview teams including hiring managers, recruiters, and interviewers. We have been publishing articles for over 40 years to address the myriad of issues encountered in the process of hiring top talent.

Discrimination Detectives


Imagine civil rights groups using testers posing as job applicants to combat employment discrimination. That's just what the EEOC is requesting. In fact, the federal agency recently issued new policy guidelines proclaiming that it is authorized to accept charges filed by testers or their representatives.

Although lawyers are expressing doubts about this approach, some civil rights lawyers say testing will prove to be a powerful weapon to combat job discrimination, just as it has in housing discrimination.

Are you confident all your interviewers are keeping their questions legal?