Articles & Resources

We have been publishing articles for over 30 years to address the myriad of issues that interviewers encounter in the process of hiring top talent. Our library of articles is available below for your review.

26 of 286 Articles Found

  • Sep 2018

    How to Interview Sales Candidates

    Sales candidates often excel at selling themselves, but that doesn't mean they can successfully sell on behalf of your company. Competency-based behavioral interviewing is an important skill every sales manager should master to ensure they hire the right candidate.

  • Sep 2017

    Overcome Unconscious Bias in Job Interviews

    Spend enough time in conference rooms — especially in startups — and eventually you’ll hear someone say, “To be successful, you have to know what you don’t know.” While that sounds wonderful, is it possible to know what you don’t know? Actually, where unconscious bias in interviewing is concerned, the answer is yes.

  • Jun 2017

    Tech Hiring Fails Without Behavioral Assessment

    Global giants like McDonald's and BMW once seemed invincible. But now, under increasing pressure to stay relevant and ward off competition in the digital age, legacy brands are looking to Silicon Valley for inspiration. As Atif Rafiq, McDonald's former chief technology officer, said in a recent interview, “We think, ‘How would Google do this? How would Amazon do this?’ ”

  • Feb 2017

    Questioning Panel Interviews

    Replacing the traditional panel interview with an effective team interview has a lot of advantages.

  • Oct 2016

    Early Social Competencies Lead to Success

    A joint project of researchers at Duke and Penn State found that kids who showed specific social competency traits in kindergarten were four times more likely to graduate college and have a full-time job by age 25.

  • Jan 2016

    Warning: This Article May Be Disturbing

    Hiring new college graduates requires some recalibrating of the interview process. Here are some questions to draw upon in your next interview.

  • Nov 2015

    The Fallacy of "Give Me an Example" Questions

    If you want to get at the truth about a candidate – any candidate – we caution you against relying on “give me an example” questions.

  • Mar 2015

    The Real Cost of Hiring Mistakes

    Some costs of a bad hire are obvious, such as the time and personnel needed to recruit, interview, coach, mentor and develop a replacement. But hidden costs, which don't show up on your profit-and-loss statement, can be far more damaging in the long run.

  • Feb 2015

    Behavioral Interviewing Reinvented

    Can a successful, but static business practice gradually lose its effectiveness? In the case of behavioral interview training, a technique that predicts-on-the-job performance far more accurately than other interview training methods, the answer is yes.

  • Jan 2015

    Competency-based Behavioral Interviewing Training

    Competency-based behavioral interviewing training is based on the idea that candidates' past and present behavior is the best predictor of how they will behave in the future.

  • Jan 2015

    A Case for Attorney Interviewing Training

    Behavioral interviewing training helps attorney interviewers interpret the “how and why” behind a candidate’s answers to their questions. This equips them to predict future performance in those selected to join the firm. Read more articles on the attorney hiring process at Interviewing Training for Lawyers.

  • Dec 2014

    Why Bizarre Interview Questions Go Viral

    Brainteaser questions have little value in predicting future performance. In the long run, they may actually discourage top candidates from accepting an offer—the opposite of their intended purpose.

  • Sep 2014

    How Real is the Skills Gap?

    Some argue there are currently plenty of qualified individuals in the workforce and that employers routinely overlook top candidates and artificially create a skills gap.

  • Jun 2014

    Google Research Validates Behavioral Interviewing

    In a wide-ranging interview that appeared in The New York Times last week, Lazlo Bock, Google’s senior vice president for people operations, praised behavioral interviewing, panned brainteaser questions, and noted that academic accomplishments don't always translate into success.

  • Mar 2014

    Hiring For Competencies

    A growing number of top business leaders are endorsing hiring practices similar to our Effective Interviewing!® techniques, which emphasize behavioral qualities over conventional accomplishments.

  • Jan 2012

    Oddball Interview Questions: All Risk, No Reward?

    A huge surplus of talented workers and the growing recognition that standard interviewer training techniques don't work very well appears to be spurring the oddball question movement. But do these questions actually achieve what they're supposed to?

  • May 2010

    Interviewing Millennials Entering the Workforce

    Many employers struggle to adapt to the Millennial generation – which comprise the fastest growing segment of the workforce. Getting to know Millennials better can help you prepare for them in the interview and in the workplace.

  • Feb 2010

    False Credentials for Sale

    These days, job seekers intent on gaining any advantage in a tough market don't have to falsify their resumes. They can hire the "experts" at websites such as to do it for them.

  • Sep 2009

    YouTube Impacts Behavioral Interviewing

    There's been exponential growth in interview coaching services—from outplacement firms to the Internet and most recently to YouTube.

  • Mar 2007

    Helicopter Parents Take Flight

    We've been studying selection interviewing practices for 35 years, and we've seen some very strange trends, but it’s hard to top the following: parents are beginning to join their child in their job interviews.

  • Apr 2003

    How To Interview and Hire Engineers

    What separates top performers from average performers in engineering jobs? The surprising answer is "initiative" as revealed in the Harvard Business Review report on long term research conducted at Bell Labs.

  • Oct 2002

    Unconscious Bias in the Hiring Process

    After interviewing the interview expert Jim Kennedy, Michelle Martinez explores how to eliminate hidden interviewer bias and make better hiring decisions.

  • Jun 2001

    The Flawed Interview Process

    Graduate students are spending too much time learning how to take an interview but rarely learn how to conduct one. Look at the problems this presents once those students enter the workforce.

  • Mar 2001

    Does Behavioral Based Interviewing Still Work?

    Behavior-based interviewing that relies on give me an example questions is in jeopardy. A number of factors including ongoing talent shortage, increasing diversity, savvy candidates, and declining authenticity threaten the continued effectiveness of this form of interviewing.

  • Apr 2000

    References: Conspiracy of Silence

    Corporate America has its own "conspiracy of silence" when it comes to high-level executives who leave their firms under less than favorable circumstances. Learn techniques for getting a more thorough review of a candidate's past behavior.

  • Oct 1999

    Training Magazine: Invented Lives

    Do you ask job candidates to describe real situations they've faced and problems they've solved? Good idea. But what if the stories they'are telling are bogus?