We provide competency-based behavioral interviewing training for interview teams including hiring managers, recruiters, and interviewers.

39 of 276 Articles Found

Aug 2024

Key Competencies for the AI-Enhanced Workplace

Interviewers traditionally focus on verifying the skills and experience found on a candidate’s resume to make hiring decisions. However, as artificial intelligence begins to impact jobs functions, traditional qualifications will become less critical for job success.

Jan 2024

Interview Training for Hiring Managers

With interview training for hiring managers, your organization increases the odds that the next amazing candidate who walks through your door ends up on your team instead of working for the competition.

Oct 2023

Behavioral Interviewing Training Reinvented

Can a successful, but static business practice gradually lose its effectiveness? In the case of behavioral interview training, a technique that predicts-on-the-job performance far more accurately than other interview training methods, the answer is yes.

Jun 2022

Hiring Successful Leaders for a Hybrid World

Before interviewing candidates for today’s hybrid environment, companies need to reassess their leadership profiles to identify any new or existing competencies needed in future hires.

Feb 2022

Are Bad Interviews Costing You Good Hires?

Given that competition for talent will remain high, to make successful new hires, organizations need to ensure that interviewers do more than just assess candidate qualifications. They also need to know how to assess candidate fit and potential, create a good candidate experience, and sell to candidates.

Jan 2021

Virtual Interviews: The New Benchmark

The option of hiring virtually, rather than through typical in-person interviews, has graduated overnight from a technological convenience to the new norm. Companies that hope to succeed in a virtual setting must rapidly adopt new best practices.

Dec 2020

Tech Hiring Fails Without Behavioral Assessment

Global giants like McDonald's and BMW once seemed invincible. But now, under increasing pressure to stay relevant and ward off competition in the digital age, legacy brands are looking to Silicon Valley for inspiration. As Atif Rafiq, McDonald's former chief technology officer, said in a recent interview, “We think, ‘How would Google do this? How would Amazon do this?’ ”

Mar 2020

Overcome Unconscious Bias in Job Interviews

By having the right interview techniques in place, you can overcome unconscious bias in hiring decisions and the workplace, and build an even more successful company.

Jan 2020

How to Interview Sales Candidates

Sales candidates often excel at selling themselves, but that doesn't mean they can successfully sell on behalf of your company. Competency-based behavioral interviewing is an important skill every sales manager should master to ensure they hire the right candidate.

Jun 2019

Building Relationships with Candidates

More and more organizations are building sustainable relationships with target customers. In this talent-scarce market, we think they should also build the same kind of relationships with candidates.

Mar 2019

Improving the Flawed Interview Process

Graduate students are spending too much time learning how to take an interview but rarely learn how to conduct one. Look at the problems this presents once those students enter the workforce.

Dec 2018

Real Cost of Hiring Mistakes

Some costs of a bad hire are obvious, such as the time and personnel needed to recruit, interview, coach, mentor and develop a replacement. But hidden costs, which don't show up on your profit-and-loss statement, can be far more damaging in the long run.

Oct 2018

Early Social Competencies Lead to Success

A joint project of researchers at Duke and Penn State found that kids who showed specific social competency traits in kindergarten were four times more likely to graduate college and have a full-time job by age 25.

Sep 2018

Why Stress Interviews Don't Work

There is absolutely no evidence that the ability to deal with a stressful interview situation is an accurate predictor of the ability to deal with job stress. In fact, the opposite may be true.

Jun 2017

Google Validates Behavioral Interviewing Training

In a wide-ranging interview that appeared in The New York Times, Lazlo Bock, Google’s former Senior Vice President for People Operations, praised behavioral interviewing, panned brainteaser questions, and noted that academic accomplishments don't always translate into success.

May 2017

Increase Team Performance By 40%

If you don't think a single lazy or incompetent employee can damage an entire organization, think again. Research conducted at several major universities shows that adding just one "bad apple" to a group can drive down performance by 30 to 40 percent.

Jan 2016

Competency Interviewing Narrows Skill Gap

Some argue there are currently plenty of qualified individuals in the workforce and that employers routinely overlook top candidates and artificially create a skills gap.

May 2015

Three Questions to Keep Your Interviews Legal

Here is a quick check you can use on your favorite interview questions to make sure they are legal. There are three criteria to consider when deciding whether or not to ask a question in an interview.

Mar 2015

NCHRA:Does Behavior-based Interviewing Still Work?

Behavior-based interviewing that relies on give me an example questions is in jeopardy. A number of factors including ongoing talent shortage, increasing diversity, savvy candidates, and declining authenticity threaten the continued effectiveness of this form of interviewing.

Jan 2015

Why Bizarre Interview Questions Go Viral

Brainteaser questions have little value in predicting future performance. In the long run, they may actually discourage top candidates from accepting an offer—the opposite of their intended purpose.

Dec 2014

Training Magazine: Invented Lives

Do you ask job candidates to describe real situations they've faced and problems they've solved? Good idea. But what if the stories they'are telling are bogus?

Feb 2014

Expand Your Cultural Comfort Zone in the Interview

Have you ever been in an interview situation where you experienced discomfort with the candidate because of some difference between the two of you? We teach individuals to recognize this feeling and how to expand their cultural comfort zone in order to reduce bias in the interview.

Jan 2014

Skeptical of the Candidate? Try Three Questions

Suppose you're interviewing a great candidate: top school, top of the class, top references. But suddenly something is said that sets off a few alarm bells, something that seems a little over the top, even for a wunderkind. What do you do now?

Jan 2013

Overcoming First Impressions in an Interview

Your initial reactions to a candidate can be powerful and persuasive, but they can also be spectacularly wrong. Find out how to avoid the pitfalls of snap judgments in an interview and hire effectively.

276 of 276 Articles Found

Aug 2024

Key Competencies for the AI-Enhanced Workplace

Interviewers traditionally focus on verifying the skills and experience found on a candidate’s resume to make hiring decisions. However, as artificial intelligence begins to impact jobs functions, traditional qualifications will become less critical for job success.

Jan 2024

Interview Training for Hiring Managers

With interview training for hiring managers, your organization increases the odds that the next amazing candidate who walks through your door ends up on your team instead of working for the competition.

Oct 2023

Behavioral Interviewing Training Reinvented

Can a successful, but static business practice gradually lose its effectiveness? In the case of behavioral interview training, a technique that predicts-on-the-job performance far more accurately than other interview training methods, the answer is yes.

Jun 2022

Hiring Successful Leaders for a Hybrid World

Before interviewing candidates for today’s hybrid environment, companies need to reassess their leadership profiles to identify any new or existing competencies needed in future hires.

Feb 2022

Are Bad Interviews Costing You Good Hires?

Given that competition for talent will remain high, to make successful new hires, organizations need to ensure that interviewers do more than just assess candidate qualifications. They also need to know how to assess candidate fit and potential, create a good candidate experience, and sell to candidates.

Jan 2021

Virtual Interviews: The New Benchmark

The option of hiring virtually, rather than through typical in-person interviews, has graduated overnight from a technological convenience to the new norm. Companies that hope to succeed in a virtual setting must rapidly adopt new best practices.

Dec 2020

Tech Hiring Fails Without Behavioral Assessment

Global giants like McDonald's and BMW once seemed invincible. But now, under increasing pressure to stay relevant and ward off competition in the digital age, legacy brands are looking to Silicon Valley for inspiration. As Atif Rafiq, McDonald's former chief technology officer, said in a recent interview, “We think, ‘How would Google do this? How would Amazon do this?’ ”

Mar 2020

Overcome Unconscious Bias in Job Interviews

By having the right interview techniques in place, you can overcome unconscious bias in hiring decisions and the workplace, and build an even more successful company.

Jan 2020

How to Interview Sales Candidates

Sales candidates often excel at selling themselves, but that doesn't mean they can successfully sell on behalf of your company. Competency-based behavioral interviewing is an important skill every sales manager should master to ensure they hire the right candidate.

Jun 2019

Building Relationships with Candidates

More and more organizations are building sustainable relationships with target customers. In this talent-scarce market, we think they should also build the same kind of relationships with candidates.

Mar 2019

Improving the Flawed Interview Process

Graduate students are spending too much time learning how to take an interview but rarely learn how to conduct one. Look at the problems this presents once those students enter the workforce.

Dec 2018

Real Cost of Hiring Mistakes

Some costs of a bad hire are obvious, such as the time and personnel needed to recruit, interview, coach, mentor and develop a replacement. But hidden costs, which don't show up on your profit-and-loss statement, can be far more damaging in the long run.

Oct 2018

Early Social Competencies Lead to Success

A joint project of researchers at Duke and Penn State found that kids who showed specific social competency traits in kindergarten were four times more likely to graduate college and have a full-time job by age 25.

Sep 2018

Why Stress Interviews Don't Work

There is absolutely no evidence that the ability to deal with a stressful interview situation is an accurate predictor of the ability to deal with job stress. In fact, the opposite may be true.

Ready To Discuss Interviewer Training?

Let's Talk!

More Resources

Manager Providing Interviewer Quick Tips

Interviewer's Quick Tips

Here are some quick tips from our interview training seminar to help you conduct a successful interview. We recommend that you complete the first three steps before the interview.

Learn More

Interviewer Making Mistakes

Can You Find the Interviewer's Ten Mistakes?

Most of us have experienced the interview from the candidate's perspective. But how often do we have an opportunity to evaluate the interviewer?

Learn More