We provide competency-based behavioral interviewing training for interview teams including hiring managers, recruiters, and interviewers.
39 of 276 Articles Found
Aug 2024
Interviewers traditionally focus on verifying the skills and experience found on a candidate’s resume to make hiring decisions. However, as artificial intelligence begins to impact jobs functions, traditional qualifications will become less critical for job success.
Jan 2024
With interview training for hiring managers, your organization increases the odds that the next amazing candidate who walks through your door ends up on your team instead of working for the competition.
Oct 2023
Can a successful, but static business practice gradually lose its effectiveness? In the case of behavioral interview training, a technique that predicts-on-the-job performance far more accurately than other interview training methods, the answer is yes.
Jul 2023
To effectively conduct behavioral interviews with ChatGPT-prepared candidates, incorporate these best practices in your recruiting and interviewing process.
Nov 2022
Replacing the traditional panel interview with an effective team interview has a lot of advantages.
Jun 2022
Before interviewing candidates for today’s hybrid environment, companies need to reassess their leadership profiles to identify any new or existing competencies needed in future hires.
Feb 2022
Given that competition for talent will remain high, to make successful new hires, organizations need to ensure that interviewers do more than just assess candidate qualifications. They also need to know how to assess candidate fit and potential, create a good candidate experience, and sell to candidates.
Oct 2021
Competency-based behavioral interviewing training is based on the idea that candidates' past and present behavior is the best predictor of how they will behave in the future.
May 2021
Interview questions from our Effective Interviewing!® training can make the performance evaluation process more constructive and effective. And these questions are especially helpful for virtual performance reviews.
Jan 2021
The option of hiring virtually, rather than through typical in-person interviews, has graduated overnight from a technological convenience to the new norm. Companies that hope to succeed in a virtual setting must rapidly adopt new best practices.
Dec 2020
Global giants like McDonald's and BMW once seemed invincible. But now, under increasing pressure to stay relevant and ward off competition in the digital age, legacy brands are looking to Silicon Valley for inspiration. As Atif Rafiq, McDonald's former chief technology officer, said in a recent interview, “We think, ‘How would Google do this? How would Amazon do this?’ ”
Mar 2020
By having the right interview techniques in place, you can overcome unconscious bias in hiring decisions and the workplace, and build an even more successful company.
Jan 2020
Sales candidates often excel at selling themselves, but that doesn't mean they can successfully sell on behalf of your company. Competency-based behavioral interviewing is an important skill every sales manager should master to ensure they hire the right candidate.
Oct 2019
Behavioral interviewing training helps attorney interviewers interpret the “how and why” behind a candidate’s answers to their questions. This equips them to predict future performance in those selected to join the firm. Read more articles on the attorney hiring process at Interviewing Training for Lawyers.
Jun 2019
More and more organizations are building sustainable relationships with target customers. In this talent-scarce market, we think they should also build the same kind of relationships with candidates.
Mar 2019
Graduate students are spending too much time learning how to take an interview but rarely learn how to conduct one. Look at the problems this presents once those students enter the workforce.
Jan 2019
If you want to get at the truth about a candidate – any candidate – we caution you against relying on “give me an example” questions.
Dec 2018
Some costs of a bad hire are obvious, such as the time and personnel needed to recruit, interview, coach, mentor and develop a replacement. But hidden costs, which don't show up on your profit-and-loss statement, can be far more damaging in the long run.
Oct 2018
A joint project of researchers at Duke and Penn State found that kids who showed specific social competency traits in kindergarten were four times more likely to graduate college and have a full-time job by age 25.
Sep 2018
There is absolutely no evidence that the ability to deal with a stressful interview situation is an accurate predictor of the ability to deal with job stress. In fact, the opposite may be true.
Aug 2018
Here are two of the most commonly cited problems interviewers face and some solutions provided in our interview training.
Jun 2017
In a wide-ranging interview that appeared in The New York Times, Lazlo Bock, Google’s former Senior Vice President for People Operations, praised behavioral interviewing, panned brainteaser questions, and noted that academic accomplishments don't always translate into success.
May 2017
If you don't think a single lazy or incompetent employee can damage an entire organization, think again. Research conducted at several major universities shows that adding just one "bad apple" to a group can drive down performance by 30 to 40 percent.
Mar 2017
Here are just three of the several approaches used by technical experts at our client companies to assess technical competence.
Dec 2016
Hiring new college graduates requires some recalibrating of the interview process. Here are some questions to draw upon in your next interview.
Jul 2016
An interviewer can profoundly affect top candidates decisions to join or not to join a company.
Jan 2016
Some argue there are currently plenty of qualified individuals in the workforce and that employers routinely overlook top candidates and artificially create a skills gap.
Dec 2015
Encourage employees to think twice about changing jobs to correct just one paycheck.
Sep 2015
Selecting competencies as part of the hiring process can be a problem for hiring managers and interview teams who jump on the "competencies bandwagon" too quickly.
May 2015
Here is a quick check you can use on your favorite interview questions to make sure they are legal. There are three criteria to consider when deciding whether or not to ask a question in an interview.
Mar 2015
Behavior-based interviewing that relies on give me an example questions is in jeopardy. A number of factors including ongoing talent shortage, increasing diversity, savvy candidates, and declining authenticity threaten the continued effectiveness of this form of interviewing.
Jan 2015
Brainteaser questions have little value in predicting future performance. In the long run, they may actually discourage top candidates from accepting an offer—the opposite of their intended purpose.
Dec 2014
Do you ask job candidates to describe real situations they've faced and problems they've solved? Good idea. But what if the stories they'are telling are bogus?
Oct 2014
After interviewing the interview expert Jim Kennedy, Michelle Martinez explores how to eliminate hidden interviewer bias and make better hiring decisions.
Feb 2014
Have you ever been in an interview situation where you experienced discomfort with the candidate because of some difference between the two of you? We teach individuals to recognize this feeling and how to expand their cultural comfort zone in order to reduce bias in the interview.
Jan 2014
Suppose you're interviewing a great candidate: top school, top of the class, top references. But suddenly something is said that sets off a few alarm bells, something that seems a little over the top, even for a wunderkind. What do you do now?
Dec 2013
Shift focus away from resumes and credentials and learn more about how and why a recent graduate excelled in their studies and relevant activities.
Mar 2013
What separates top performers from average performers in engineering jobs?
Jan 2013
Your initial reactions to a candidate can be powerful and persuasive, but they can also be spectacularly wrong. Find out how to avoid the pitfalls of snap judgments in an interview and hire effectively.
276 of 276 Articles Found
Apr 2010
Despite the importance of the concept of organizational culture, many companies find it difficult to accurately define theirs. In his book, The Reengineering Alternative: A Plan for Making Your Current Culture Work, William E. Schneider, Ph.D., uses four models or types to define corporate culture.
Mar 2010
We've been studying behavioral interviewing practices for 35 years, and we've seen some very strange trends, but it’s hard to top the following: parents are beginning to join their child in their job interviews.
Dec 2009
You're interviewing a candidate who has just moved here from the East Coast. It seems natural enough to ask about the move, but instead of just breaking the ice, your question unleashes a flood of personal information. What do you do?
Sep 2009
There's been exponential growth in interview coaching services—from outplacement firms to the Internet and now to YouTube.
Aug 2009
One participant in our Effective Interviewing!® seminar stated that he asks candidates, "How would you contribute to your area in our organization." This results in a lot of hypothetical answers in the interview.
Jul 2009
An interview should not be a cross-examination, and interviewers need to refrain from the kind of courtroom theatrics that bring witnesses to their knees.
Apr 2009
It pays to be wary of job applicants whose resumés experience is top heavy with overtime; people who consistently work fifty to eighty hours a week may not be such superstars after all.
Mar 2009
What has infuriated most Americans is the $165 million in bonuses paid to the AIG executives who caused the company’s near-collapse. As I see it, AIG isn’t just a financial fiasco; it’s a talent management disaster.
Nov 2008
The phone screen takes only 15 to 20 minutes of your time, and can save you, and unqualified candidates, hours of wasted effort later on.
Sep 2008
Job candidates and political candidates have something in common: they do not like to answer tough questions. One technique they use is to hand a tough question back to the interviewer with a new question of their own.
Sep 2008
We believe in scheduling interviews so each interviewer learns as much as possible about every candidate. All interviewers elicit a wide range of competencies that reveal strengths and limitations, and they look for repeated patterns of both.
May 2008
These days, interviewers need to know how to push a candidate's "hot buttons" - that is, appeal most directly to her wants and needs - by describing a job and the company in terms of that candidate's specific accomplishments, competencies, and goals.
Apr 2008
We have been promoting competency-based interviewing skills for so long, we sometimes forget how new and exciting this approach is for some companies. And while we're happy that so many businesses are adopting what we believe is a superior approach to interviewing, we're also disturbed by the extremes to which some organizations have gone.
Apr 2008
Although it seems almost everyone has access to your credit history these days, there are strong legal restrictions on how credit information can be obtained and used in hiring.
Mar 2008
Take the time now to prepare for a good interview, or go through at least 10 times the work later to manage and perhaps even terminate a wrong hire.
Dec 2007
We offer a quick look at some of the greatest changes of the past 25 years and how we've responded to them with our Effective Interviewing!® interviewer training. We also note a few practices and beliefs that we think could use improvement.
Sep 2007
Imagine what would happen if corporate methods of assessing candidates were adopted by Olympic judges.
Jul 2007
If there is strong competition to fill technical positions, you may be required to sell candidates on your organization before you interview and evaluate them.
Jun 2007
When a valued candidate shows resistance to a job offer, it is important to classify the nature of the candidate's concern. Then you can apply the most effective response.
Apr 2007
According to a study at Cornell University, interviewers should be aware that people who lack certain skills may be more confident of their abilities than highly skilled people.
Here are some quick tips from our interview training seminar to help you conduct a successful interview. We recommend that you complete the first three steps before the interview.
Most of us have experienced the interview from the candidate's perspective. But how often do we have an opportunity to evaluate the interviewer?
