We provide competency-based behavioral interviewing training for interview teams including hiring managers, recruiters, and interviewers.

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Mar 2020

Overcome Unconscious Bias in Job Interviews

By having the right interview techniques in place, you can overcome unconscious bias in hiring decisions and the workplace, and build an even more successful company.

Feb 2014

Expand Your Cultural Comfort Zone in the Interview

Have you ever been in an interview situation where you experienced discomfort with the candidate because of some difference between the two of you? We teach individuals to recognize this feeling and how to expand their cultural comfort zone in order to reduce bias in the interview.

Jan 2013

Overcoming First Impressions in an Interview

Your initial reactions to a candidate can be powerful and persuasive, but they can also be spectacularly wrong. Find out how to avoid the pitfalls of snap judgments in an interview and hire effectively.

55 of 275 Articles Found

Apr 1994

Useful Information or Stereotyping?

Sometimes there seems to be a fine line between providing useful information and using stereotypes to describe groups of people.

Apr 1994

The Biggest Minority

In many U.S. cities, the white population is no longer the majority. In fact, current demographics predict the ethnic population will grow seven times faster than the white population.

Jan 1994

Costly Assumption About Disabilities

The Rhode Island Department of Mental Health lost a discrimination lawsuit to the tune of $100,000. Why? Because the Department made the assumption that an obese woman was disabled and thus would not be able to perform the job for which she had applied.

Jan 1994

Gender Bias Starts Early

Why are there fewer females in science, math, engineering, and technical disciplines? At least one reason may be the way girls are treated by their teachers.

Oct 1993

Legal Lunacy at Stanford

Recently, a self-defense class for women at Stanford University was cancelled after an anonymous complaint of discrimination against men.

Oct 1993

Double Standard Still the Standard

Forty years ago, overt racism was acceptable and Jim Crow laws distinctly marked the lines between races. Although the U.S. has changed laws and educated workers to embrace diversity, subtle discrimination occurs every day.

Jul 1993

Equal Pay –­ All Talk, No Act(ion)

Thirty years after the Equal Pay Act, women's salaries still lag far behind men's. At times, the pay gap has actually widened from one year to the next.

Apr 1993

Understanding Diversity in the Interview

Following President Clinton's recent meeting with Boris Yeltsin in Vancouver, a reporter released some notes from this event. According to the reporter, one of Clinton's comments to Yeltsin was, "Sometimes the Japanese tell us 'yes' when they really mean 'no.' "

Apr 1993

"Pssst Employees...Here's How to Sue Us"

California might be in the forefront of what may occur across the nation regarding sexual harassment. As of January 1993, a law in California requires every employer to teach their employees about sexual harassment.

Apr 1993

Brooks Brother's Blunder

In a recent job bias suit, Brooks Brothers was accused of discriminatory hiring practices, and in order to settle the embarrassing case out of court, had to pay some hefty fines.

Apr 1993

Men are From Mars

Men Are From Mars, Women Are From Venus is the intriguing title of a current New York Times bestseller authored by John Gray, a neighbor of ours in Marin County, California. The ideas in his book confirm many of our own experiences in relationships, and have relevance to principles we teach in our interview training module ­Reduce Unconscious Bias.

Apr 1993

Glass Walls Support Glass Ceiling

While women and people of diverse backgrounds have been pounding on the infamous glass ceiling, glass walls have been built up around them.

Oct 1992

Three Factors Contribute to the Glass Ceiling

"The Glass Ceiling Initiative," a study done by the U.S. Department of Labor, found that there are three significant factors contributing to the glass ceiling in American corporations.

Oct 1992

Increasing Diversity in Hiring

Only 15 percent of net new workers will be white males. How often has that phrase been quoted since the publication of Workforce 2000?

Oct 1992

Wedding Rings Off or On?

Felice Schwartz found that married women students routinely removed their wedding rings before job interviews with on-campus male recruiters. Why? The women students believed that male recruiters used this formula: "Woman = Baby = No commitment."

Oct 1992

Inclusive Interviewing

In our diversity interviewer training, participants learn a number of techniques for expanding their "cultural comfort zone." One such technique is to view differences as merely "differences," without labeling them right or wrong.

Oct 1992

Women Take Action

In a recent and highly publicized scandal, sexual harassment charges against the Navy Tailhook Association resulted in two Navy admirals losing their jobs and a third being reassigned. Add to this the earlier resignation of the Secretary of the Navy and it is obvious that considerable damage has been done to the Navy's reputation.

Jul 1992

ADA: General Guidelines

Four specific actions to prepare interviewers for the ADA are briefly summarized here. Informed interviewers will be responsive and make better hiring decisions.

Jul 1992

Sexism - From Denial to Action

Awareness and action on feminist issues seems to be moving along a continuum that has important implications for interviewers. Recognizable touchstones along this continuum are Denial, ­Collusio­n, Awakening­, Anger­, Action.

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More Resources

Manager Providing Interviewer Quick Tips

Interviewer's Quick Tips

Here are some quick tips from our interview training seminar to help you conduct a successful interview. We recommend that you complete the first three steps before the interview.

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Interviewer Making Mistakes

Can You Find the Interviewer's Ten Mistakes?

Most of us have experienced the interview from the candidate's perspective. But how often do we have an opportunity to evaluate the interviewer?

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