We provide competency-based behavioral interviewing training for interview teams including hiring managers, recruiters, and interviewers.

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Mar 2020

Overcome Unconscious Bias in Job Interviews

By having the right interview techniques in place, you can overcome unconscious bias in hiring decisions and the workplace, and build an even more successful company.

Feb 2014

Expand Your Cultural Comfort Zone in the Interview

Have you ever been in an interview situation where you experienced discomfort with the candidate because of some difference between the two of you? We teach individuals to recognize this feeling and how to expand their cultural comfort zone in order to reduce bias in the interview.

Jan 2013

Overcoming First Impressions in an Interview

Your initial reactions to a candidate can be powerful and persuasive, but they can also be spectacularly wrong. Find out how to avoid the pitfalls of snap judgments in an interview and hire effectively.

55 of 275 Articles Found

Jul 1992

Improving On-campus Interviews

Many campus interviewers use the same questions all day long. By learning in advance how the interview will be conducted, savvy students gain a definite advantage over other students seeking the same job.

Jul 1992

ADA: Coming Down the Pike?

The Americans with Disabilities Act requires "physical accommodation" of disabled workers and new behavior in the interviewing and hiring process. Find out how companies that don't comply may face protests and negative media coverage.

Jul 1992

Improve Your ROI 56%

By building family concerns into worker benefits, accommodating companies are starting to decrease female turnover.

Apr 1992

When to Screen for Reading and Writing Ability

When English is spoken as a second language (ESL) there are likely to be problems in communication and understanding. But what about EFL ­– when English is a first language?

Jan 1992

Diversity: As American As Apple Pie

Diversity means taking advantage of new and multiple opportunities. In a historical perspective, this is how American business has benefited from diversity.

Jan 1992

Americans with Disabilities Act (ADA)

The ADA aims to eliminate barriers to employment ­ attitudes of employers as well as physical access. As interviewers we need to focus on what the job involves, not the disability of the applicant. It is also timely for all of us to check our attitudes and assumptions about disabled workers.

Oct 1991

Diversity in Response to Diversity

Perhaps because we have a program on how to interview a diverse workforce, we are seeing a range of response by corporate America to the issue of diversity.

Oct 1991

Reduce Unconscious Bias with Interviewing Training

We encourage managers to consider interviewing training that calls for seeing each person as a unique individual. This entails becoming aware of your own cultural filters so that you are better able to manage your assumptions and reduce unconscious bias.

Jul 1991

Managing Diversity ­- Leaders or Managers?

Managing diversity ­ learning how to work with people different than ourselves ­will not come as easily to those who have the traits of a manager as it will to those who have the traits of a leader.

Jul 1991

Bias in the Interview

A study by the Urban Institute showed a 3-to-1 preference for white over black candidates, demonstrating clear bias in the interview.

Apr 1991

Interviewing Egypt's Mubarek

As is true with interviewing anyone from a culture different than ours, understanding cultural values is the starting point to understanding the individual.

Apr 1991

Gender Differences Impact Interviewing and Hiring

A study of high-level executives by the executive search firm Russell Reynolds Associates revealed a key finding that counters the common perception that women rarely advance to top corporate levels because they lack leadership qualities.

Apr 1991

Hiring for Diversity at the Top

Diversity can be achieved by training managers to make sure they recognize and set aside cultural and gender stereotypes that obscure good staffing decisions.

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More Resources

Manager Providing Interviewer Quick Tips

Interviewer's Quick Tips

Here are some quick tips from our interview training seminar to help you conduct a successful interview. We recommend that you complete the first three steps before the interview.

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Interviewer Making Mistakes

Can You Find the Interviewer's Ten Mistakes?

Most of us have experienced the interview from the candidate's perspective. But how often do we have an opportunity to evaluate the interviewer?

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